se66 Privacy Policy
Your personal information is completely secure with us. This page clearly explains how se66 collects, uses, and protects your information.
Introduction and Scope
se66 ("we", "our", "platform") is a secure and reliable online gaming and betting platform in Bangladesh. This privacy policy describes how se66 collects, stores, processes, and protects your personal information when you use our website, mobile application, and related services ("services").
By using our services, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].
This policy applies only to users who are 21 years of age or older. se66 does not knowingly collect any personal information from minors.
Table of Contents
1. What Information We Collect
se66 may collect the following types of information to provide and improve its services:
1.1 Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID number (where required)
- Email address
- Mobile number
- Password (stored in encrypted form)
1.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number (for transaction processing)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Bonus and reward-related information
1.3 Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Session information and login time
- Page visit and click history
1.4 Gaming Activity Information
- Play history and betting patterns
- Preferred games and categories
- Win and loss records
- Bonus usage details
2. How We Collect Information
se66 collects your information in the following ways:
2.1 Information Provided Directly
When you register, log in to your account, make a deposit or withdrawal, contact our support team, or fill in any form — you voluntarily provide us with information.
2.2 Automatically Collected Information
When you use our platform, technical information may be automatically collected through cookies, web beacons, and similar technologies.
2.3 Information Received from Third Parties
We may receive limited information as needed from payment processors, KYC verification services, or fraud prevention partners.
3. Purpose of Using Information
se66 uses the information collected about you for the following purposes:
- Account management: To register, verify, secure, and manage your account.
- Transaction processing: To properly complete deposits, withdrawals, and bonus distributions.
- Service improvement: To analyze user experience and improve the platform and gaming environment.
- Customer support: To respond accurately and promptly to your questions, complaints, or requests.
- Fraud prevention: To detect and prevent unauthorized account access, money laundering, and other dishonest activities.
- Responsible gaming: To identify excessive gaming patterns and provide necessary support.
- Marketing communications: To inform you about relevant offers, bonuses, and promotions, subject to your consent.
- Legal compliance: To comply with applicable laws and regulations.
4. Disclosure and Sharing of Information
se66 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Only the information necessary to complete their work is shared with payment gateways (bKash, Nagad, Rocket, Upay), KYC verification services, cybersecurity providers, and technology infrastructure partners. These partners are contractually bound to comply with our privacy standards.
4.2 Legal Requirements
If disclosure of information is required under a court order, a lawful request from a government authority, or applicable law, se66 will fulfill that obligation.
4.3 Business Transfers
In the event of a future merger, acquisition, or asset transfer, user information may form part of the transferred assets. You will be notified in advance in such cases.
4.4 Security and Fraud Prevention
Limited information may be shared with partner organizations to prevent fraudulent activity, money laundering, or other illegal activities.
5. Cookies and Tracking Technologies
se66 uses cookies and similar technologies to operate the website. Cookies are small text files stored in your browser.
5.1 Types of Cookies We Use
- Essential cookies: Required for the basic functioning of the platform, such as remembering your login state and security verification.
- Functional cookies: Store your preferences and settings to provide a better experience.
- Analytical cookies: Help improve the service by analyzing website usage patterns.
- Security cookies: Detect and prevent fraud and unauthorized access.
5.2 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
6. Data Security Measures
se66 takes industry-standard technical and organizational measures to protect your personal information:
6.1 Technical Security
- SSL encryption: All data transmissions are secured with 256-bit SSL encryption.
- Password hashing: Your password is never stored in plain text — only in encrypted form.
- Firewall and intrusion detection: Unauthorized access is prevented at the network level.
- Two-factor authentication: Two-factor authentication is available as an additional layer of security.
- Regular security audits: Regular system reviews are conducted by third-party experts.
6.2 Organizational Security
- Only authorized staff can access personal information on a need-to-know basis.
- All staff receive regular training on privacy and data protection.
- A rapid response plan is kept ready in the event of a data breach.
6.3 Risk Acknowledgment
While we ensure the highest security measures, no method of data transmission over the internet or digital storage can be guaranteed to be completely secure. Use a strong password for your account and do not share it with anyone.
7. Data Retention Period
se66 retains your information for as long as it is needed to fulfill the purpose for which it was collected:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Certain information may be retained for a specified period after account closure in accordance with legal obligations.
- Financial transaction records: Retained for an extended period to prevent fraud and meet legal requirements.
- Marketing communication data: Deleted immediately upon your cancellation.
You may contact [email protected] to find out how long specific information is being retained.
8. Your Rights
As a user of se66, you have the following rights regarding your own personal information:
8.1 Right of Access to Information
You can request a copy of the information we hold about you. To do so, send a request to [email protected].
8.2 Right to Correct Information
If your account contains incorrect or incomplete information, you can request a correction. Most information can be updated by you directly from your account settings.
8.3 Right to Delete Information
In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
8.4 Right to Restrict Processing
You can request that the processing of your information be restricted for specific purposes.
8.5 Right to Opt Out of Marketing
You can opt out of marketing communications at any time — from your account settings or by emailing [email protected].
To exercise any of the above rights, contact us at [email protected]. We will verify your request and do our best to respond promptly.
9. Third-Party Links and Services
The se66 platform may integrate services from third-party payment gateways or game providers. These third parties have their own privacy policies, and se66 is not responsible for their methods of collecting or using information.
We contractually require all partners to follow industry-standard privacy and security practices. However, you are advised to read the privacy policy of any third-party service before using it.
10. Payment Information Protection
Your financial security is our top priority. se66 takes the following measures to protect payment information:
- All financial transactions are completed through SSL encryption.
- Recognized payment methods such as bKash, Nagad, Rocket, and Upay are used, each with their own security infrastructure.
- The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500.
- Withdrawals are generally processed within 15 minutes to 2 hours.
- Every withdrawal request goes through a security verification process.
- Suspicious transactions are monitored automatically.
If you notice any suspicious activity on your account, immediately notify our support team via 24/7 live chat or email us at [email protected].
11. Policy Changes
se66 may revise this privacy policy from time to time. In case of changes:
- The "Last Updated" date at the top of the page will be updated.
- For significant changes, advance notice will be sent to your registered email.
- Continued use of the platform after notable changes will be considered as acceptance of the new policy.
You are advised to review this policy regularly to protect your rights.
12. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Support in Bengali is available 24/7
For privacy-related requests, please contact us from your registered email address so that we can verify your identity quickly and accurately.
To learn more, please also visit our Terms & Conditions and Responsible Gaming pages.